We are pleased to share Hamilton Child and Family Support’s (HCFS) strategic plan that will guide the organization’s work for 2025-2029. When HCFS began our rebranding process in 2021, we wanted to understand people’s experience and suggestions for the organization. Engagement was a priority, and we used surveys and focus groups to hear from families, youth, staff, foster caregivers, community partners, donors and board members. Community partners assisted us in this process to ensure we heard from as many people who interact with the organization as possible.
This feedback was then used to guide the organization’s strategic planning process. Working together, key areas of focus were identified to reflect what we learned and outline the path forward over the next five years. The board also played a key role, providing valuable input and approval.
We are pleased to share a video – The power of engagement and partnerships – which captures the voices of those we work with and serve. Hear directly from youth, families, foster caregivers, board volunteers, community partners, and staff about the impact of the new name and transformative journey underway at HCFS. Check it out below!
Looking ahead to 2025-2029, HCFS is committed to:
Children, Youth and Families
Achieve best outcomes for children, youth and families through:
- Increasing safety, permanency and well-being for children, youth and families to thrive
- Enhancing timely and lifelong connections and belonging for children and youth
- Embedding Equity & Inclusion and Truth & Reconciliation in Service provision
Our Community
Build a system of well-being for children, youth and families thorough:
- Organizational partnerships
- Community collaboration
- Service integration
Our Organization
Strengthen internal and financial organizational excellence through:
- Leadership
- Financial accountability
- Quality improvement
