Careers
Come Join the HCFS Community!
Hamilton Child and Family Supports (formerly The Children’s Aid Society of Hamilton) was established in 1894 as a not-for-profit charitable organization, mandated under The Child, Youth and Family Services Act of Ontario, focusing on the well-being and protection of children. Over the years, the organization has earned a reputation as a leader in the field of child welfare.
HCFS is committed to the safety, protection and well-being of children and the strengthening of families, while valuing diversity and promoting equity. All employees of the organization are expected to demonstrate respect, empathy, accountability to the children and families we serve and each other, and to attend work regularly as regular attendance is critical to maintaining the highest quality and level of service expected in delivering care to the children and families of our community.
Positive Culture Statement
We believe that we are all responsible, committed, and accountable to each other to promote a culture where everyone is welcomed, heard, respected, and valued. We commit to challenging and interrupting behaviours of racism, discrimination, disrespect, intolerance, harassment, and bullying as we strive toward an environment of learning, care, and respect for each other; a place where the voices of equity-deserving individuals will be heard and acted upon as we continue our journey of healing, inclusivity, equity and growth.
Our Mission & Vision
Mission
Hamilton Child and Family Supports, in partnership with families and our community, is committed to the safety protection, and well-being of children and the strengthening of families, while valuing diversity and promoting equity.
Vision
A community where every child is a gift to be valued, nurtured, and kept safe.
Our Core Values
Children
Children developing to their full potential within a safe and healthy environment. Positive, permanent relationships for children and youth.
Families
The essential role of family in the lives of children.
Partnerships
Respectful communication and collaboration with children, families, HCFS colleagues, and community.
Quality Service
- Personal integrity
- Pursuit of professional excellence
- Progressive approach to services delivery
- Effective and efficient use of resources
Why work for us?
Hybrid working model
We work in a blended virtual and in-person environment.
Competitive benefits package
Competitive base salary and extended group health and dental insurance plans for permanent full-time and permanent part-time employees, fully paid by HCFS.
OMERS pension
Eligible employees can participate in our OMERS pension plan, with employer and employee sharing premiums equally.
Inclusive and diverse staff
HCFS is dedicated to building a workforce that reflects the diversity of the community it serves. The organization encourages applicantions from all qualified individuals.
Vacation and time off
Permanent employees start with 4 weeks of vacation per year and are eligible for up to five personal leave days and two special leave days in each calendar year.
Mileage reimbursement
Employees who use their personal vehicle for work purposes receive mileage reimbursement.
Tuition support opportunities
Eligible employees may receive support for tuition costs for approved post-secondary programs.
We are committed to removing barriers in the recruitment and selection process so that those from equity deserving groups have equal opportunities for employment and promotion within the organization.
Candidates with new and innovative ideas come from a variety of backgrounds, lived experiences, and have varying perspectives. This is why diversity, equity, inclusion and accessibility are so important, not just to Hamilton Child and Family Supports, but also to the families, youth and children we serve.
When contacted to arrange an interview, candidates will be advised of the format of the interview, and any testing or presentation requirements in the interview process. Candidates selected for an interview will be provided with information/documents to prepare presentations, as necessary. Candidates will be provided with a copy of interview questions fifteen (15) minutes prior to their interview time.
The interview process is based on candidates’ abilities to meet the specific competencies required of the position. Interview questions are reviewed to ensure they relate to the competencies being assessed and allow candidates to speak to their lived experiences, different ways of knowing and/or different approaches to the work.
We are dedicated to building a workforce that reflects the diversity of the community it serves. The organization encourages applicants from all qualified individuals. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants that may require accommodation due to disability during the selection process must notify Human Resources when contacted for an interview.
- An approved police or vulnerable sector record check
- A Driver’s Abstract from the Ministry of Transportation, satisfactory to the organization, if applicable
Let’s Get Social
23 hours ago
A huge thank you to Alectra Utilities for supporting our Back-to-School Drive once again this year! 🎒💙
Your continued generosity helps ensure local children and youth head back to school with the supplies they need to learn, grow, and succeed. We are incredibly grateful for your …ongoing partnership and commitment to making a difference in our community.
Thank you for helping students start the school year with confidence!
#HamOnt
#HCFS
#TheretoCare
1 weeks ago
A big THANK YOU to Birla Carbon for their generous donation to our Back-to-School Drive! 🎒📚
Your support will help children and youth in our community head back to school equipped for success. We truly appreciate your generosity and continued commitment to making a difference.
…
#BacktoSchool
#HamOnt
#HCFS
#BirlaCarbon
2 weeks ago
The countdown is on for Pride at the Pier in Hamilton and HCFS will be there on August 21 and 22!
We are proud to stand with the 2SLGBTQIA+ community and celebrate the diversity that makes our communities stronger. As an inclusive organization, we are committed to fostering respect, …acceptance, and belonging for all.
Be sure to stop by our booth, say hi, and join us as we celebrate love, pride, and community! 🌈
#PrideAtThePier
#LoveIsLove
#BelongingForAll
#HCFS
#HamiltonPride
#PrideHamilton
#TheretoCare
#HamOnt
2 weeks ago
A big THANK YOU to Great Canadian Entertainment for surprising us with a wonderful donation of back-to-school supplies, and a shout out to Judy and Amy for the delivery!
Support like this goes a long way in helping the children and youth we work with start the school year off right!
…
HCFS is truly grateful for every donation made 🎒✏️📓
#backtoschool
#communitysupport
#HamOnt
2 weeks ago
Foster caregivers play an important role in helping youth develop the skills and confidence they need for adulthood. From teaching practical life skills to celebrating milestones and providing encouragement, your support can have a lifelong impact.
If you've ever thought about …mentoring a young person, fostering a teen may be the perfect fit.
Discover how your unique strengths can support children and youth in care: buff.ly/Olr8NOA
#HamOnt
#TheretoCare
#HCFS
2 weeks ago
We're thrilled to be joining the community at Pride at the Pier this year in Hamilton on August 21 and 22!
At HCFS, we strive to create safe, welcoming, and supportive spaces where everyone can be their authentic selves.
Come visit us, learn more about our organization, and …celebrate Pride with us. We can't wait to see you there!
#PrideAtThePier
#Pride2026
#InclusiveCommunities
#HCFS
#HamOnt
#PrideHamilton
3 weeks ago
A huge thank you to the Ghana Association Of Hamilton who helped us celebrate at the annual Black Youth BBQ. This event brings together Black children and youth receiving services through HCFS and Catholic Children's Aid Society of Hamilton. This group not only helped celebrate heritage and …identity through song and dance, but also generously donated their fee back to the children and families we serve.
#BlackYouthMatter
#RootedandBecoming
#StrongerTogether
#HamOnt
3 weeks ago
Transitioning to adulthood is hard.
For youth in care, having a caregiver who teaches them how to cook, budget, and navigate the world is life changing.
Thank you to the foster caregivers who help teens succeed!
Learn more about fostering with HCFS by visiting our …website: https://buff.ly/E8QF1Hi
#HamOnt
#TheretoCare
#HCFS
3 weeks ago
HCFS is excited to be attending Pride at the Pier in Hamilton on August 21 and 22!
We're proud to be an inclusive organization that celebrates diversity, equity, and belonging for everyone. We believe that every person deserves to feel respected, valued, and supported for who they …are.
If you're attending Pride at the Pier, stop by and say hello. We look forward to connecting with our community and celebrating together! ❤️🧡💛💚💙💜
#PrideAtThePier
#HamiltonPride
#InclusionMatters
#HCFS
#HamOnt
#PrideHamilton
4 weeks ago
Reminder that our office will be closed on Monday, August 3 for the Civic Holiday. We will re-open on Tuesday, August 4 at 8:30am.
As always, if you have concerns about the safety and well-being of a child or youth, call us 24/7 at (905) 522-1121.
#HamOnt
#HCFS
4 weeks ago
Thank you for following along as we shared stories from our 2025-2026 Annual Community Report.
Every story reflects the dedication of families, caregivers, staff, volunteers, donors, and community partners working together to create better outcomes for children, youth, and families.
…
If you haven't yet explored the report, we invite you to read it today:
📖 https://buff.ly/5qpNSre
#RealVoicesRealImpact
#HCFS
#HamOnt
4 weeks ago
Belonging isn't built by one person—it takes families, friends, caregivers, staff, and communities working together.
Throughout the report, you'll find stories that demonstrate how connection and belonging help children and youth thrive.
Read the stories:
📖 …https://buff.ly/5qpNSre
#Belonging
#CommunityImpact
#HamOnt
#HCFS
1 months ago
Government funding supports mandated services, but donor support helps create opportunities.
Programs like post-secondary bursaries, summer camp, back-to-school support, and Grateful Hearts help remove barriers and create pathways for success for children, youth, and families.
…Learn more:
📖 https://buff.ly/5qpNSre
#OpportunitiesToThrive
#CommunitySupport
#HCFS
#HamOnt
1 months ago
Community generosity changes lives.
For four years, Samantha Acton has organized toy drives that bring joy to children and families supported by HCFS. Her commitment demonstrates how one person can make a lasting difference.
Read her story in our Annual Community Report:
📖… https://buff.ly/5qpNSre
#DonorSpotlight
#CommunityImpact
#HCFS
#HamOnt
1 months ago
Celebrations look different for every family—and every family deserves to celebrate with dignity and joy.
Through the Grateful Hearts program, 473 families received more than $80,000 in Walmart gift cards, giving them the flexibility to celebrate holidays and traditions in ways that were… meaningful to them.
Read more:
📖 https://buff.ly/5qpNSre
#GratefulHearts
#CommunityCare
#HamOnt
#HCFS
1 months ago
The work of supporting children and families begins with supporting our staff.
This year, HCFS expanded staff wellness resources and training focused on resilience, secondary traumatic stress, and compassion fatigue to help employees continue providing exceptional service.
Read …more in the report:
📖 https://buff.ly/5qpNSre
#WorkplaceWellness
#HCFS
#HamOnt
1 months ago
Families often face challenges that require more than one type of support.
That's why HCFS is exploring becoming a multi-service agency—creating more opportunities to provide coordinated, responsive care that builds on family strengths and helps prevent crisis.
Learn …more:
📖 https://buff.ly/5qpNSre
#Innovation
#FamilyWellBeing
#HamOnt
#HCFS
1 months ago
What happens when support starts before a baby is born?
HCFS's Mental Health and Addictions team strengthened partnerships with organizations including the Hamilton Alliance for Tiny Shelters, YWCA, and healthcare providers to connect with expectant mothers early and reduce crisis …before it occurs.
Read more about this innovative approach:
📖 https://buff.ly/5qpNSre
#CommunityPartnerships
#EarlySupport
#HamOnt
#HCFS
2 months ago
Building stronger communities starts with listening.
This year, HCFS brought together community organizations and members of Hamilton's 2SLGBTQIA+ community to discuss needs, resources, gaps, and opportunities for collaboration. More than 100 staff also completed SOGIE training to …strengthen support for children, youth, and families.
Read the full story:
📖 https://buff.ly/5qpNSre
#Inclusion
#2SLGBTQIA
#HamOnt
#HCFS
2 months ago
Listening to families helps us improve.
Between December 2025 and February 2026, HCFS launched a client feedback initiative and achieved a 63% response rate. Families shared positive experiences, highlighting respectful workers, collaborative planning, and inclusive care that respected …their identities and backgrounds.
Read more in our Annual Community Report:
📖 https://buff.ly/5qpNSre
#FeedbackMatters
#CommunityImpact
#HamOnt
#HCFS