Operational Work Plan

Hamilton Child and Family Supports (HCFS), in partnership with families and the community, is committed to the safety, protection and well-being of children and supporting families by building on their strengths while valuing diversity and promoting equity. The organization has operated for 127 years and continues to evolve to meet community and provincial needs with a vision that every child in the community is a gift to be valued, nurtured, and kept safe.

After extensive feedback from the community, and hearing directly from families in Hamilton, Hamilton Children’s Aid Society changed its name to Hamilton Child and Family Supports (HCFS) in January 2024. This new name, along with a new logo, represents the changes that have been happening within the organization as it focuses on supporting children and families through early help, keeping families together and engaging with the community to provide for the safety, permanency and well-being for children, youth and families in Hamilton.

Guided by our 2025-2029 Strategic Plan, the organizational plan highlights our strategic priorities and objectives ensuring we are on track to achieve our operational goals.